FAQ

Frequently asked questions

How to pronounce Baobab?

Simply bei·uh·bab!



What food do we serve?

Our extensive menu is designed to give you countless options on how to make your meal unique to your taste buds or diatery requirements you may have. Vegan and gluten-free options available.



Why Baobab Cafe?

Baobab has become a staple in the life of Loughborough, offering affordable
delicious food but also an inclusive social space with a great atmosphere for everyone for over 20 years.



Is it child and dog friendly?

In Baobab we believe that a good café is a place to treat yourself to delicious food and drinks, but it is also a place to be together with family and friends. Baobab is proud to be an inclusive space that welcomes and caters to everyone and wants everyone to feel equally welcome. Please see our Pesky little devils menu designed for children. Dogs are treated just like the important guests they are! Water and treats are always available!



Are you selling South African products?

Apart from delicious coffee and food we are also focusing on selling some of the most popular South African products available online or in store.



Do you offer take away?

Yes. We provide option of take away for the busy ones which can be ordered in store or via telephone on 01509235319. We also cater for local organisations and businesses.



Do you offer loyalty card?

Yes we do and it's simple. You hold on to your loyalty card which you can get instore and every time you buy drink made by us you will receive stamp. Every 10th drink is on us!



Do you sell Gift voucher?

Yes you can either purchase gift vouchers online or in store. Amounts available are £5, £10, £15, £20, £50. Vouchers purchased in store are only redeemeble in store and vouchers purchased online will automatically generate reference number which must keep safe to proof your purchase. Please note voucher amount has to be spent in full as there is no change given from the amount of voucher. All Gift vouchers expire within 1 year from the date of your purchse. Gift vouchers can not be exchanged for cash.



Do you have dissabled access and baby changing facilities?

Yes we have dissabled access! Unfortunately only in our Loughborough store where the toilet is accessible by wheelchair and equiped with cozy baby changing facility.



Is there parking available?

Unfortunately there isn't parking available right outside of our stores but there is plenty of parking near by as we are located in the busy town centre. Feel free to ring us for directions on 01509235319.